How it works
How appointments work
Every appointment with me is a video call. You book and pay online. You don't need a referral. You can have your appointment in English or Romanian.
When you can book
My appointments are on Mondays. The first starts at 3pm and the last starts at 5:30pm.
I sometimes open another day, such as a Saturday.
You can book an appointment that's at least 48 hours away and no more than 6 weeks away.
All times are UK time.
Your appointment is a video call
Your confirmation email has the link for your video call. Your reminder email has it too.
When you join, you wait in a waiting room. I let you in at your appointment time.
TODO(liliana): whether the video call is on Zoom or Microsoft Teams, so this page can say what you need to join
Sending your documents
I read your documents before your appointment. Please send any of these you have.
- Your referral letter
- Your blood-test results
- Your scan reports
How to send them
Your confirmation email has a link to your appointment page. You can add your documents there, as PDFs or photos.
You can also email them to bookings@drgrosu.co.uk. Put your booking reference in the subject line. Your booking reference is in your confirmation email.
If you need to cancel
Your confirmation email has a link to cancel your booking.
If you cancel at least 48 hours before your appointment starts, you get a full refund.